First day as an operations manager for the heating business

They would make hefty payments which pleased the directors

I had been working as a senior HVAC serviceman for the local heating business for about five years and enjoyed working with the different teams of heating technicians. I got wind that the board of directors was considering me for the operation’s manager position, which boosted my morale. I had a good working relationship with my colleagues, and we tripled the customer base, which pleased the directors. As a company specializing in electric heaters, we offer heater maintenance, installations, and repair services. We also taught our customers to be self-reliant in changing their heater filters, including the fantastic HEPA filters. The Friday before winter began, I was called into a meeting with the directors, and they announced that I would be taking over the operation manager position. They pointed out that I had big shoes to fill, but they were confident I would do a good job. I went through the induction on my first day as an operation manager. The HVAC professional took me through the duties I would undertake, including liaising with several HVAC supplier stores to provide the products used to fix electric heating systems, such as the wireless thermostat and parts that quickly wear out in such heating devices. After the induction, I prepared the requests that came in from customers, and it was in my job description to distribute the jobs to the various technician teams. I first noticed that our inventory did not have enough heating equipment, including the electric heat pumps. I made a procurement request to restock, and no sooner had I done that than a commercial office requested we install a couple of units in their office block. They would make hefty payments which pleased the directors. My first day was a success.

Air conditioning technician