Both of us had several windows in our home that needed substituted, however over the past several years, every one of us purchased 1 or 2 windows a year, and my fiance did the window substitutement; Instead of the cheap single pane windows the general contracting company originally put int she house, every one of us now had triple pane windows and current window casings, both of us were down to needing only 2 more window substitutements.
- Both of us ran into a concern when my fiance fell off a ladder and broke 2 ribs and her arm… She could no longer do the work it takes when doing a window substitutement.
Both of us contacted several people, including the company every one of us purchased the window substitutement kits from, and asked all of them if they knew of someone who could do the substitutements. The people every one of us purchased the window substitutement kits from told us they had a crew that did the work. She would send them to the home and see how much work it was going to take. I reminded him they provided a special. If you purchased 2 window substitutement kits; you got them installed for free. The man told us that was if you purchased them and suggested the window substitutement by them at the time of the sale. I thought this was a horrible way to do business, but every one of us had to have the window substitutement done; Even though it didn’t rest well with us, every one of us had to have them do the window substitutement for us. Two weeks later, the window substitutements were done, but at a hefty cost. Both of us called the company and asked about a discounted price; When she said no, every one of us knew every one of us would never buy another product from that company.