I Thought I Could Let The HVAC Technician In Virtually

I didn’t expect this! Thankfully, I wasn’t too far away and I was able to drive home.

My kids bought me an electric doorbell that has a camera and connects to my home’s WIFI. Once they installed it to my front door, they downloaded the corresponding app to my cell phone and they showed me how to use it. It was fascinating, because I could see motion at my front door and also communicate with anyone through the speaker. I also had the ability to unlock my front door from my cell phone. When I learned about this feature, I thought my life was going to get easier. I was scheduled to have my HVAC system serviced one afternoon, but I had to step out for a few hours. I didn’t think twice about leaving my house because I knew I’d get an alert when the HVAC professional arrived and I could unlock the door for him. When I finally received a notification about the HVAC professional, I unlocked the door and told him to come right in. However, the HVAC professional told me that he wasn’t allowed to enter my house unless I was there. I didn’t expect this! Thankfully, I wasn’t too far away and I was able to drive home. The HVAC professional was only waiting at my door for 10 minutes before I arrived. I apologized about the delay and I explained that I had no idea I had to be there for him to begin working on my HVAC system. He was understanding and told me that it was a liability issue.

 

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